◆ Status
System status.
Operational state across NORTH realtime rendering, async generation, dashboard, and API gateway. We post incidents here, and email / Slack subscribers when something breaks.
All systems operational
Last checked: snapshot · auto-updates coming soon
Realtime rendering (WebRTC)
Passthrough sessions, GPU rendering pool, LiveKit egress.
Async video generation
POST /v1/generate · job queue · result delivery.
API gateway
Auth, rate-limit, routing for api.atlasv1.com.
Dashboard
Account, billing, API keys, and usage.
Webhooks
Job-completion callbacks with HMAC signature.
Status snapshot. We are wiring this page to our monitor for live updates; in the meantime, customer incident notifications go via email and the shared Slack channel for enterprise accounts.
◆ Uptime
Uptime, by tier.
Enterprise contracts come with a 99.9% uptime SLA on dedicated GPU capacity. Self-serve and production tiers run on the same infrastructure with shared capacity.
Self-serve
Shared pool
Pay-per-second on shared GPU capacity. We post incidents to this page.
Production
Shared pool
Direct Slack on incidents. Contracted response targets.
Enterprise
99.9%
Dedicated capacity. Credits on miss.
◆ Incident response
How we handle incidents today.
Self-serve incidents are posted here when they happen. Enterprise accounts get a direct ping in the shared Slack/Teams channel from the named technical contact, and severity-scoped response targets are written into the contract. See /enterprise for the rest.
◆ Subscribe
Get notified when status changes.
Email eric@northmodellabs.com with the address you want on the notify list. Enterprise accounts get incident pings in their shared Slack/Teams channel automatically.